Last Updated: January 6, 2025
Welcome to AudioLens, operated by VegaStack Inc. (“we,” “us,” “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application and services (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
If you do not agree with the terms, please refrain from using our Services.
2.1 Personal Information: Your name, email, and any other details you provide when you create an account with us, submit feedback and request support.
2.2 Audio Data: When using AudioLens, audio recordings and transcriptions may be collected and stored for processing. These recordings may contain personal or sensitive information.
2.3 Device and Usage Data: We automatically collect certain technical data, including:
Device type, operating system, and browser type
IP address
Access dates and times
Usage patterns, including features accessed
2.4 Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience and analyze usage trends. You can manage cookie preferences through your device settings.
3. How We Use Your Information:
We use the information we collect for the following purposes:
Service Provision: Operate, maintain, and enhance our Services, including transcription and AI-based note generation.
Account Management: Facilitate account creation, authentication, and management.
Customer Support: Respond to inquiries and provide technical support.
Personalization: Tailor your experience based on usage patterns.
Security: Detect and prevent unauthorized access or misuse.
Compliance: Adhere to legal requirements and enforce our terms of service.
4.1 Service Providers: We share limited information with trusted third-party providers to facilitate:
Hosting and storage
AI-based processing (e.g., transcription and summarization)
Analytics and usage monitoring
These providers are contractually obligated to secure your data and use it solely for the specified purposes.
4.2 Legal Compliance: We may disclose your information as required by law or to respond to legal processes, such as court orders or subpoenas.
4.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.1 Data Minimization: We collect only the data necessary to provide and improve our Services.
5.2 Data Security: We implement industry-standard security measures to protect your information. While we strive to secure your data, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal obligations.
Restriction: Request restriction of data processing.
Data Portability: Request your data in a structured, commonly used format.
Objection: Object to data processing based on legitimate interests.
Withdrawal of Consent: Revoke consent where applicable.
To exercise these rights, contact us at [email protected].
Our services may include links to third-party websites or rely on third-party providers for hosting and AI processing. While we carefully select these providers and take steps to ensure they adhere to privacy standards, we have no control over their operations and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.
AudioLens is not intended for use by individuals under 13 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us to remove it.
We may update this Privacy Policy periodically. Changes will be posted on our app or website, with the “Effective Date” updated accordingly. Material changes will be communicated via email or app notifications.
To the maximum extent permitted by law, VegaStack Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses resulting from:
Your access to or use of or inability to access or use the Services;
Any conduct or content of any third party on the Services;
Unauthorized access, use, or alteration of your transmissions or content.
We are not responsible for actions or policies of third parties, including service providers. While we take reasonable steps to ensure they protect your information, we cannot guarantee their compliance with applicable laws.
You agree to indemnify, defend, and hold harmless VegaStack Inc., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Services, violation of this Privacy Policy, or infringement of any third-party rights.
For questions or concerns about this Privacy Policy, please email us at [email protected].
Thank you for trusting AudioLens with your data. Your privacy is our priority.